Privacy Policy
Good Finds PK (goodfindspk.shop) respects your privacy. This policy explains what information we collect, why we collect it, who we share it with and the choices you have.
1. Information We Collect
Information you give us:
- Your name, phone number and delivery address (house, street, area, city) when you place an order.
- Your email address and password, if you create an account.
- Order details – the products you buy and the order amount.
- Messages you send us on WhatsApp, by email or through our contact page, and reviews you write.
Information collected automatically:
- Device and browser information, such as browser type, operating system and IP address.
- How you use the site – pages visited, products viewed, items added to the cart and orders placed.
- Cookies and similar technologies (see section 4).
2. How We Use Your Information
- To process, confirm and deliver your order, including the confirmation call before dispatch.
- To provide customer support, exchanges and refunds.
- To send order and delivery updates, and offers only if you agree to receive them.
- To understand how the site is used and improve it.
- To measure and improve our advertising.
- To prevent fraud and fake orders, and to meet legal requirements in Pakistan.
3. Who We Share It With
We do not sell or rent your personal information. We share only what is needed with:
- Courier companies – your name, phone number and address, so they can deliver your parcel and collect payment.
- Service providers – such as website hosting and messaging tools that help us run the store.
- Advertising and analytics partners – such as TikTok, Meta (Facebook/Instagram) and Google, as described in section 4.
- Authorities – only when required by law, a court order or a government body.
4. Cookies, Pixels and Advertising
We use cookies to keep items in your cart and remember your preferences. We may also use advertising tools such as the TikTok Pixel, the Meta Pixel and Google Ads / Analytics tags. These tools collect information about your visit – for example the pages you view, the products you add to your cart and whether you place an order – along with device and browser information. Some of this information may be shared with these platforms in a hashed (coded) form so they can measure our ads and show relevant ads to you.
You can block or delete cookies in your browser settings, and you can manage personalised ads in the ad settings of TikTok, Meta and Google. Some parts of the site, such as the cart, may not work properly without cookies.
5. How Long We Keep It
We keep order records for as long as needed to deliver, support and account for your order, and to meet legal requirements – usually at least one year. You can ask us to delete your account information at any time.
6. Security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Because all orders are Cash on Delivery, we never collect card or bank details on this website.
7. Your Choices and Rights
- Ask for a copy of the personal information we hold about you.
- Ask us to correct or delete your information.
- Stop receiving offers at any time by telling us.
To make a request, contact us using the details below.
8. Children
Our website is not meant for children under 18, and we do not knowingly collect information from them.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.
Contact Us
- WhatsApp / Call: 0345 2190002
- Email: support@goodfindspk.shop
- Office: Good Finds PK, Office # 27, Third Floor, Central Plaza Shopping Mall, behind Gul Plaza, 75800, Karachi, Pakistan
- Hours: Monday – Saturday, 10:00 AM – 7:00 PM (PKT). Closed on Sunday and public holidays.